Most companies truly believe they are customer-focused, but most companies are still very product centered—they still develop products and services and then search for customers. The challenge, then, is to shift their thinking to a more customer-focused world—where they create new products and services that follow the customer's lead. To make that shift, however, companies will have to change their core-operating model. The biggest challenge about implementing a CRM application is that to ensure you have a system, which is able to reach to the existing as well as potential customers and cater to their individual needs.

At MagnumIT Customer Relationship Management (CRM) solutions are developed using the latest and the most appropriate technology by our CRM experts. These solutions help enterprises get new customers and retain existing clients by allowing management to track service staff performance and workload, providing an effective and seamless connectivity between customers and staff. The end result is that management can make informed business decisions based on the information and statistics.

MagnumIT has proven expertise and experience in designing and developing Web enabled/client server applications. We implement two-tier and three-tier / multi-tier client-server applications for over Enterprise networks / Intranets. We offer benefits to our clients by Providing GUI / web front-ends to legacy mainframe systems, distributed computing - resulting in faster processing of complex application logic.

Some of the Features MagnumIT has implemented in CRM for Financial Domain are

MagnumIT has produced high-quality, secure & dynamic web sites which contains back end CMS (Content Management System) to control various parts of the front-end web site. Features of CMS varies depend upon the requirements of the project.For the development methodology, We extensively use Smarty (PHP Template Engine) & PEAR (PHP Extensions & Application Repository) for all our PHP projects.

 

• Instant access to current status of clients entire portfolio.
• Visual Presentation of portfolio model.
• Full Integration with most widely used financial software.
• Full Security of financial information.
• Simultaneous online viewing with client for collaboration.
• Data migration from Legacy systems like Ez-Data, Advisor Assistance etc.
• Offline Synchronization Application running on laptop.

   

• Cold Fusion MX
• NET Platform
• PHP
• JSP
• Linux
• Apache
• MS Sql Server
• Sybase
• Oracle

MagnumIT has more than 15,000 man-hours (measurable and billable to client) of experience. Also team of 4 engineers has exclusively put 12000 hours in for R & D activity.

Our Application Management Service relieves you of the burden of maintaining the legacy applications that are draining your budget. With our experience in managing legacy applications offshore since 1997, we know how to get the best out of your code. We can renew your legacy applications and make them productive at 50 - 60% of the cost that you are paying for internal staffing. MagnumIT then works with you to get even more savings and benefits over the long-term.

MagnumIT has helped clients globally manage their existing applications, both developed (by us or other developers) and packaged, cutting across industry verticals. MagnumIT has provided all levels of support and enhancement, to its clients globally, from handling initial service desk queries and correcting application errors, through to preventative maintenance, for both packaged and custom application systems. We get into well-defined service level agreements, which ensure that your mission critical applications get the 24*7 attention that they require to function effectively.

 

• We have a unique partnership model that helps us identify and respond to your needs more effectively than other outsourcing companies.
• Our experience, coupled with easily accessible top management, provides us with faster decisionmaking capability, so you won't have to wait for a decision to be made for long. We make ourselves available during your working hours to expedite the decision-making.
• We back up our service with vertical industry practice leaders who know the business challenges of your industry thoroughly.
• We have the outsourcing industry's most comprehensive Project Management Practices in place for ensuring that our project stay on track and meet your needs.

 

We deliver based on a highly structured, repeatable process that consistently delivers savings, quality, process improvements, and the benefits of high offshore staffing ratios. And, because of our systematic knowledge transfer process, you end up with applications that are more thoroughly documented than ever before. And, because we commit to managing your applications according to firm, carefully measured service-level agreements, you will always know if we are meeting our promises.

Workflow management systems aim at the controlled execution of complex application processes in distributed and heterogeneous environments.

MagnumIT's teams can help you build workflow applications, which would ensure that each person handling the claim used the correct online form and successfully completed their step before allowing the process to proceed to the next person and procedural step.

MagnumIT has provided an easy flow of corporate information to the employees of NDDB, nationwide as to increase the effectiveness and efficiency of the entire organization. NDDB is an apex body for dairy development in India. It has offices at 22 locations across India with Four Regional Offices and Seventeen State Offices based across the country and the administrative Head Office based in Anand. With more than 900 employees across the country, NDDB needed a central repository where employees could obtain information, such as common forms, departmental and corporate information, handbooks, staff directories, news, and links to common web sites. Not only did NDDB want its Intranet site to house important corporate information, but also it wanted its site to act as an interactive tool where employees could access job-specific, personalized information. In addition, NDDB desired an Intranet site that would help reduce delivery costs, provide consistent and reliable information and support web-enabled applications.

For developing the Corporate Intranet project the Microsoft Solutions Framework (MSF) model was used as a compass in managing the project. An email application was integrated with the Intranet site and also a unique enterprise-wide employee search function was deployed. Through the Intranet's unique personalization and membership features, employees are able to access work-specific information.

 

• VB
• VB.NET
• Java
• MS SQL Server
• Developer 2000
• Oracle
• Sybase

 

MagnumIT’s experience as a company on Enterprise Application Integration has already crossed 20,000 man-hours working on 6 challenging projects

Expertise:-Web enabled Client Server ERP

MagnumIT has proven expertise and experience in designing and developing Web enabled/client server applications. We implement two-tier and three-tier / multi-tier client-server applications for over Enterprise networks / Intranets. We offer benefits to our clients by Providing GUI / web front-ends to legacy mainframe systems, distributed computing - resulting in faster processing of complex application logic.

MagnumIT has catered almost all the nitty-gritty for the industries – Finance and Insurance, Retail and distribution, Hospitality and Travel, Advertising and Media, Petrochemical and Fertilizer, Transportation, Educational learning’s, Service, etc.

MagnumIT has developed SCM on various technology Platforms

• ASP
• ASP.NET
• VB.NET
• Cold Fusion MX
• XML
• Java
• Servlets
• JSP
• Tomcat
• Java Beans
• J2EE
• J2ME
• Rational Rose

MagnumIT’s experience as a company on Web enabled Client/Server Applications has already crossed 100 man-months working on more than 25 challenging projects.